Address
237 Old Hope Road, Kingston, Jamaica WI
Why Choose Us?
We give clients the flexibility, responsiveness, and creativity needed to navigate today’s customer experience (CX) challenges with peace of mind. Through our BPO outsource services, we offer the best of nearshore, onshore, and work-at-home solutions for all your CX needs, using robust and cost-effective delivery models that give your business a competitive edge.
AH-HA MOMENTS TODAY, NOT TOMORROW
Get unstuck with SkyLite Global.
Better feedback, faster results.
We are much more than a BPO partner, we are a CX company focused on delivering the best customer journey, and we can adapt quickly to meet not only today’s needs, but tomorrow’s as well.
WHEN HEART AND SKILL COME TOGETHER
The best of nearshore, onshore and work-at-home.
Keep your customers happy as the customer journey evolves. We can help you with your CX management by balancing human interaction and technological innovation seamlessly at every touchpoint.
Explore CX Services
WHEN CULTURE ENHANCES PERFORMANCE
Employee experience equals customer experience, and an impact that goes beyond profit. We provide customer relations management, B2B and B2C sales and, technical support.
I struggled with sales conversion when I started my company. I was generating leads. However, I was not closing on sales as I should. We contracted SkyLite Global in November 2021, and my conversion increased by 35% within 4 months.
About Us
SkyLite Global is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology, and automation.
Our heritage has made us who we are: a future-ready organization. We’ve been caring for our customers’ customers. As an early pioneer in robotic automation, we’ve grown our core offering through steady organic investment and by acquiring key capabilities. Today, we make those experiences relevant, instantaneous, predictive, and frictionless.
Decades of developing best-in-class processes for some of the world’s most experience-native companies has enabled us to make digital human in ways that transform customer and employee relationships at scale.